Resource List to Assist Individuals With Disabilities 

Portlight Inclusive Disaster Strategies 

Mission Statement - Portlight Strategies’ mission is to provide disaster services to the disability community, and to foster inclusive disaster planning and response for people with all types of disabilities. For more information please visit or call 1-800-626-4959.  

Boston Center for Independent Living

Mission Statement - The Boston Center for Independent Living is a frontline civil rights organization led by people with disabilities that advocates to eliminate discrimination, isolation and segregation by providing advocacy, information and referral, peer support, skills training, PCA services, and transitional services in order to enhance the independence of people with disabilities. Due to COVID-19 their offices are closed and all staff is working remotely. To contact the Boston Center for Independent Living please call  617-338-6665  or email  

My Ombudsman

My Ombudsman is available to assist MassHealth and OneCare consumers navigate insurance issues. For more information please visit or call 855-781-9898 or email

If you use PCA/Home Health Services:

 This is a dedicated hotline through MassOptions that will connect MassHealth PCA Consumers with home health services in their region in the event their PCA is not available.

  • PCA Hotline: 1-844-422-6277

Guidance and updated regulations for Personal Care Attendants and home care consumers. (link)

Helpful Resources 

Deaf and Hard of Hearing info COVID-19 1

Deaf and HArd of Hearing COVID-19 2